Delivery
We always respond very quickly to any delivery questions — don't hesitate to email us. As a small business, our service really matters to us.
All parcels are sent tracked and signed for, and you'll receive shipping and tracking confirmations from us, Royal Mail, and Evri. Royal Mail have always been excellent for us and more recently Evri have been brilliant too — so you're in safe hands whichever carrier your order travels with.
UK Delivery Options
Free Delivery — Royal Mail Tracked & Signed Standard (3–5 days)
On all orders over £75.
Evri Standard Tracked (3–5 days) — £3.50
Available on orders under £75.
Royal Mail Tracked & Signed Standard (3–5 days) — £4.50
Available on orders under £75.
Royal Mail Tracked & Signed 2-Day Delivery — £6.95
Available on all orders.
Royal Mail Next Day Delivery — £10.85
Subject to availability — please email us to arrange.
Channel Islands
Royal Mail Tracked & Signed Standard Delivery (3–5 days) — £5.95
A Few Things Worth Knowing
All parcels are fully tracked, with options to deliver to a safe place or reschedule with your carrier if you're not in. Please note our parcels don't always fit through a standard letterbox, so it's worth making sure someone is available to receive your order.
If you're in one of our local Worcester postcode areas, we sometimes deliver in person — though during busy periods we'll send via Royal Mail. For urgent gifts, please get in touch and we'll do our best to help.
If you'd like your order sooner, or delivered on a Saturday, just email us and we'll do what we can to accommodate you.
Fine Jewellery Orders
For orders of significant value, you're welcome to arrange a face-to-face call via Zoom or WhatsApp — so you can meet us, see the piece on video, and feel fully confident in your purchase. Shipping for high-value items is fully covered and insured. Please don't hesitate to get in touch with any questions.
Gift wrapping is complimentary. We're happy to include a personal message too — just ask, or add a note at checkout.